In addition, there is a significant online MetaTrader community where users from all around the world discuss trading tools, methods, and signals. The customer support team at City Index is very helpful, professional, and quick to reply to all of your questions. These include through the live chat service hosted on their website, through email, or by phone that is specific to your location. Spread betting is possible with City Index and they do have a dedicated spread betting account type which is available to UK and Ireland traders only. This ultimately makes it a very accessible account type and with excellent value spreads that stay tight and start from 0.5 pips on forex or 1 pip on major indices.
In addition to that, you can place orders of various types like Market, Limit, Stop, Trailing Stop, and OCO. Furthermore, the attractive feature is that you can set an order time limit. I like how you can navigate the economic calendar within the app, which can be customised according to the news that matters most to you. With SMS Volatility Alerts, you can stay on top of any trade opportunities in your preferred markets.
Trading techniques are limited, however, Spread Betting is permitted and they have more than 35-years of trading experience. The InvestinGoal review team has carried out a detailed review of City Index covering all key areas of the broker. City Index will review the information and documents you’ve submitted. If everything is in order, your account will be approved and activated within one working day. Trading in Forex/ CFDs and Other Derivatives is highly speculative and carries a high level of risk.
- ForexBrokers.com has been reviewing online forex brokers for over eight years, and our reviews are the most cited in the industry.
- City Index offers a flexible minimum deposit structure that varies by region and payment method.
- MT4 is one of the best-known dedicated forex trading platforms in the industry around the world.
- A globally popular platform known for its advanced charting capabilities and a rich library of custom indicators for CFD trading.
- Additionally, Web Trader provides curated market insights from Reuters.
Copy Trading and Additional Services
During Daylight Savings Time, these times are switched to one hour earlier. There are several key trading features to mention, some of which help set this broker apart from others in the industry. Spreads remain low and start from a fixed 1 pip which is available on the UK 100, Germany 30, France 40, and Australia 200 during market hours on daily funded trades and CFDs, excluding futures.
I would say City Index is more suitable for anyone outside the USA who wants to trade or invest in instruments other than forex. On the other hand, Forex.com is one of the few options for forex traders in the USA. Despite the numerous positive aspects, there are some minor improvements that can be made. City Index do charge inactivity fees and don’t provide swap-free accounts for Muslim traders.
These four are where City Index maintains local presence – including registered offices and regulated entities – with dedicated customer support available. Some regional representation in China (e.g., Shanghai) exists but is not typically counted as a primary country‑level support hub. Is a regular dad trying to be smart about how we play and win in this big game of life. He has worked within the very best of the financial industry producing numerous training resources. He is an experienced copywriter with immense financial background.
City Index delivers high-quality market research that scores above the industry average. The only downside with its research coverage is a general lack of daily video content. Its in-house written materials are high quality, and market coverage is diverse. City Index’s MetaTrader 4 mobile trading app showing the side panel navigation panel of the menu. Ok spreads, no lag executions, RM very fast to fund account for trading.
The average spread on the EUR/USD with this account type is 0.8 pips and no commissions are charged with the exception of shares. City Index offers strong, multi-tiered support with convenient access through live chat, phone, and email. The 24/5 availability and wide FAQ coverage ensure you’ll receive timely, clear guidance – whether you’re troubleshooting a platform issue or managing your account. City Index accounts are flexible and packed with tools, offering something for every trader. Whether using the sleek Standard platform or the familiar MT4 interface, users enjoy full market access, customizable features, and the option to earn interest on large balances. City Index provides an appealing fee structure with ultra-low spreads and minimal commissions.
With multiple communication channels and a knowledgeable team, City Index is committed to offering timely and efficient solutions to any enquiries or issues. City Index offers innovative features designed to enhance the trading experience, including copy trading and additional services that cater to traders looking for automated or diversified strategies. City Index offers a variety of options for depositing and withdrawing funds, ensuring that traders can easily manage their accounts and execute trades with flexibility. The platform supports several payment methods, with clear processes in place to ensure smooth transactions.
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Even if you are a beginner, you can go to the website and learn from their shared lessons. You may have to compromise the fundamental data on assets, yet the technical data is fully furnished, and you can learn for free. Taking advantage of modern-day charting tools is your responsibility. Besides this, you can find possible trade opportunities from the crux of trading ideas and quality news provided but the broker. They provide trading ideas based on technical analysis from expert analysts.
- With competitive leverage and tight spreads, traders can access various markets to suit their strategies and risk profiles.
- City Index introduced its proprietary Web Trader platform in late 2018 for CFD and spread betting accounts.
- With an impressive collection of over 2,500 reviews on Trustpilot, boasting a score of 4.2, it’s clear that Rational FX has built a reputation for providing reliable and unbiased information.
- There are separate phone numbers on which you can contact the broker support team.
- If you want to expand your research, and evaluate some options similar to this broker, you can consult the alternatives to City Index.
How Much Are Non-Trading Fees With City Index?
This feature, along with their price improvement guarantee, ensures competitive pricing and improved value for active and professional traders alike. Once approved, you can deposit funds via debit card, credit card, bank transfer, or supported e-wallets. There is no official minimum deposit, but a starting amount of around £100 or equivalent is generally recommended. Spread betting and CFD trading are available on options with City Index. Options give traders just that—an option—to buy or sell an underlying asset at an agreed-upon price on a certain date. City Index is a brokerage that specializes in CFD trading, spread betting, and Forex trading.
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Margin requirement is the minimum amount of funds required to open a trade. It is based on the price of the pair at the time of entry, the pair itself, and volume being traded. Therefore, is it always best practice to leave an excess of funds than required to keep the position open. For assistance and further information we recommend contacting our support team by phone and press 9 to speak directly with a representative. The forex broker offers you adequate trade tools for market analysis and links to third-party research providers can help you in the decision-making process. You can get a demo account to test City Index’s products and to experience its city index review customer support firsthand.
Very unstable platform and untrustworthy service
I appreciate Huayu’s prompt response, and thank you so much for resolving the problem! I have checked my account, and everything is in good order now. Join the Active Trader Program for monthly cash rebates and personalized support that grows with your account. If you’re interested in exploring the forex market in the UK further, we’ve got you covered with our comprehensive guide to help bring you up to speed and expand your understanding of this market. If this is something that you are looking for then you could consider FXPRIMUS as an alternative broker .
Other miscellaneous charges are fully disclosed on an easy-to-read pricing page. The broker offers fixed spreads for many indexes and commodities and variable spreads for forex and other markets, but this categorization isn’t intuitive. Minimum and average spreads are fairly competitive, at 0.70 pips minimum and 0.80 pips typical for the EUR/USD currency pair. Indexes list a 0.40 minimum spread on S&P 500 CFD and spread bets, but the broker does not disclose an average spread.
We also evaluate the overall design of the mobile experience, and look for a fluid user experience moving between mobile and desktop platforms. Card and PayPal deposits are usually processed instantly, while bank transfers may take up to three business days to appear in the trading account. City Index does not charge internal fees for deposits, though third-party charges from banks or payment processors may apply. Detailed funding instructions are provided within the client portal to help streamline the process. City Index supports multiple deposit methods, including bank wire transfers, Visa and Mastercard credit/debit cards, and PayPal. And certain other regions, PayPal is available with a minimum deposit threshold, typically set at £500.
While you cannot extend the demo account beyond the available period, you can apply for a new one if you feel you need it. To this end, they ensure that you have the best possible trading environment. The company, under the name StoneX Financial Ltd. is regulated by the Financial Conduct Authority (FCA) in the UK with the registration number #446717.
